Chief Operating Officer - Security
As COO, Greg Barclay’s role is to meet the service experience expectations of Gallagher’s security customers, including contracts, customer service, technical support, training, engineering services, pricing, performance analytics, and world-class customer touchpoint technology.
With 16 years’ experience in various operational and engineering leadership roles in automotive, energy, manufacturing, and transport and logistics sectors around the globe, Greg is capable of building high performing teams with the skills to meet the needs of current and future customers’ business needs.
Greg is a strong proponent of new technology and is responsible for enhancement/replacement of key security business systems and processes to ensure we achieve the experience requirements of Gallagher’s security customers.
“Great business experiences come from positive interactions between empowered, engaged, and enabled people. As leaders it is our responsibility to grow all peoples, harness diversity, and implement the right technology. Gallagher’s commitment to growing people is a key reason I joined the business and am proud to have a key role onboarding and growing people and the security graduate programme.”