Using Intranet Technology To Facilitate Corporate Merger Goals

Key Points:

• Lack of information is a primary cause of employee anxiety during a merger
  
• Confused employees are unproductive employees
  
• Intranet provides employees the information they need to function effectively in the new organization
  
• Intranet accelerates the transition of embracing the new organization

Why Intranet Works:

• Gives employees an easier and more personal look at the new identity, goals and management of the new organization.
  
• Allows them to see the positives of the merger…..more locations, more products, more customers, more leadership.
  
• The Intranet itself is seen as a modern tool that helps them see change and embrace change.

Early Steps (after merger announcement and prior to legal Day 1):

• The intranet support teams form a merger integration team and exchange screenshots of home page, phonebook, HR and search.
  
• Approval by  Merger Implementation Team to use intranet as a strategic merger tool.
  
• Identify senior management sponsorship from IT, HR and Communications.
  
• Quick Hits (with approval from legal):
  
• Exchange phonebook data, open firewalls to each others intranets
• Coordinate all internal news postings to share updates on merger activities
• Begin work on new intranet home page and design templates
• Plan for and begin work on key Day 1 deliverables

Legal Merger Day 1 Deliverables:

• A common home page for all PCs in the new company with the new corporate identity and fully integrated internal news posting including updates on merger goals and accomplishments.
  
• The Core Information Utilities with fully integrated data and branded with new company identity:
  
•  Employee Phonebook
•  Yellow Pages Site (products, locations, support resources)
•  Search
•  The New Org Chart (user-friendly views into the new organization)
  
• Infrastructure that fully connects the networks.

Updated: June 2005
by Mark Gallagher

mark@gallagher.com

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